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Stack.aero has begun integrating elements of Tuvoli’s FlyEasy software into its digital Business Operations System, BOS. With the first integration phase complete, Stack.aero charter broker and charter operator customers seamlessly receive trip requests and inquirer details from the FlyEasy digital booking widget embedded in customer websites. The data is pushed into BOS in real time, allowing users to respond quickly with relevant offers.
In addition to enabling increased revenues if the potential passenger has previously booked flights with the Stack.aero customer, the new information will be added to that customer profile, which enriches customer data further, builds customer behaviour trends and ensures relevant future offers can be made directly to the passengers. The FlyEasy platform generates more than 200,000 charter requests each month from customers seeking information about aircraft options and charter pricing.
Stack.aero has added the functionality in response to market demand.
“Many of our clients regularly use and value the FlyEasy offering, which reflects the full spectrum of industry demand. As an agnostic platform combining best-in-class software tools, we will always listen and respond to our client preferences. The integration with FlyEasy is a game-changer for our clients because it gives them a single interface where they can view and interact with all their charter trip requests without the need to manage multiple systems,” says CEO Greg Jarrett. “It was a natural step forward to integrate a much respected and used solution. It also adds a new component for our customers who may not be as familiar with the software and welcome the enriched portfolio to offer their passengers.”
Further FlyEasy integration, including adding the full FlyEasy marketplace, is in the planning stages. Once implemented, Stack.aero customers will be able to source aircraft from more than one marketplace from a single digital platform. This improves efficiency by saving considerable time preparing quotes and delivering offers to passengers.
“We’re excited to add Stack.aero and its robust Salesforce-backed CRM to the list of systems integrated with Tuvoli’s FlyEasy marketing suite,” says Greg Johnson, president and CEO of Tuvoli. “This is just the first phase of our integration with Stack.aero, and we look forward to introducing further capabilities, like our marketplace feature, in the near future.”