Flight support services provider Hadid International Services and the Bermuda Civil Aviation Authority (BCAA) have launched a strategic partnership with the aim of enhancing the convenience and efficiency of their services for global clientele, particularly those involved in operations to Bermuda or contemplating offshore registration in the territory.

“This MoU serves as a testament to the commitment of both Hadid and the BCAA to fostering excellence in customer service and strengthening our roles in the aviation industry,” says Mohamad Hadid, chairman of Hadid. “By leveraging our combined expertise and longevity, we strive to strengthen our long-term sustainability and create lasting benefits for our respective customer bases.”

Through this collaboration, the BCAA and Hadid will pool their knowledge and resources to offer operators an improved experience. Providing exceptional customer service is a priority for both organisations, with an emphasis on discretion and stringent regulatory compliance. They focus on offering tailored solutions, and this strategic partnership promises to be a win-win-win for Hadid, the BCAA and their customers.

“The BCAA's vision has always been to attain the highest international standards of civil aviation while maintaining a sustainable aircraft registry,” says Thomas Dunstan, director general of the BCAA. “Our commitment to our customers drives our efforts to explore collaborative opportunities with industry partners like Hadid who align with our values. This, in turn, enables us to provide an enhanced experience to our existing and prospective clients.”