US MRO organisation Construction Helicopters, doing business as CHI Aviation and a part of Heligroup, along with its four operating and three asset-holding entities in the US, has called on global enterprise software specialist Ramco Systems to implement its Aviation M&E MRO Suite v5.8. In the competitive landscape for M&E software solutions, Ramco's business partner, ROTA Technology played a key role in this win and will be programme managing the implementation activities on behalf of CHI.

Headquartered in Howell, Michigan, and part of Heligroup, CHI and its operating companies provide services such as firefighting, heavy lifting, HEMS, SAR, Department of Defense (DoD) support, utility work, HVAC, construction, fire helicopter, aircraft, military, defence, ski lift and long-line. Ramco's Aviation Suite will provide the in-depth process to enhance CHI Aviation's handling of complex helicopter operations for commercial and defence as well as manufacturing and MRO operations.

With this win, combined with existing clients, Ramco will help manage the largest number of the civilian version of the Chinook (CH-47) in the US. Ramco will implement its complete aviation software including modules for maintenance, supply chain management, safety and quality, flight operations, MRO sales, manufacturing and finance. In addition, CHI Aviation will benefit from unified dashboards, mobility and offline capability giving real-time updates across multiple locations to all the users while ensuring holistic view of the activities.

Christopher Turner, president, Construction Helicopters Inc., says, “We are pleased to have chosen Ramco because of its exceptional track record in the heli and defence space, followed by its ability to provide complete operational visibility in real-time. We are confident that this software will keep up with our rapid expansion plan and address our business challenges by significantly improving our operational efficiency.”

Ramco's modern integrated software is backed by nextgen technologies such as artificial intelligence and machine learning, which will provide CHI Aviation with end-to-end visibility across entire operations while ensuring security and regulatory compliance across all organisational units. The software will also facilitate the use of electronic signatures with dual authentication to achieve paperless operations. The software will automatically integrate with other functional areas and systems, with no manual intervention required to ensure process completion, making the process more efficient and less time-consuming.

ROTA Technology president James Cornelius adds: “We assessed a multitude of systems on behalf of CHI in an unprecedented time and ultimately Ramco met all the requirements. ROTA continues to provide value to small and large operators across the world by leading and facilitating major implementations, upgrades and support.”

Ramco CEO Virender Aggarwal concludes: “We are elated to secure yet another order win in the heli segment in the US, underscoring our track record in this space. Our aviation ERP, infused with the latest artificial intelligence and machine learning capabilities, has created great value for the leading companies in this segment. This deal has also opened yet another burgeoning segment for Ramco, drones and unmanned aerial systems (UAS), which is gaining traction in both the commercial and defence spaces.”