The latest update on FCG Ops' ATOM software platform, the ground services live tracker, allow customers to see the details of their ground handling services in real time.

“Time doesn't stand still, and neither do we,” says CEO Sergey Starkov. ”Our system, which has already proven its usability, continues to evolve. Now, every step of ground handling is documented immediately, so there's no need to worry about ground services being on time, or double checking by phone or e-mail if the catering is on board, the fuelling has started, or whether the passengers have just arrived at the terminal or are already on board. Just open the link and instantly access all the information, down to the exact minute when events occur.”

The feature ensures instant access to critical details such as aircraft readiness, crew and passenger locations, catering deliveries, refuelling schedules and even de-icing fluid applications; every handling service and passenger, crew and aircraft movement is updated in real time.

Initially, the update is being rolled out within FCG Ops' handling network, covering more than 60 airports in Eastern Europe, the Baltic States, Central Asia and Scandinavia. The next phase of expansion is to include its FBO partners at major European airports, enhancing the quality of service by providing clients with live operational information.

The FCG ATOM system has already allowed clients to monitor the live status of requested services, including fuel orders, ground handling, crew and passenger transport, and flight or landing permits.

FCG Ops is committed to creating an efficient and user-friendly environment that allows its clients to focus on their core operations, while it ensures they receive all necessary information promptly.