Life Flight Network has relocated its Idaho-based offices and communications centre to Meridian, where the new space will merge offices formerly located within the Boise airport's Jackson Jet Center with Life Flight Network's communications centre, which has occupied the fourth floor of Saint Alphonsus Regional Medical Center for the last 15 years.

The communications centre is the first point of contact for EMS and healthcare partners requesting Life Flight Network services and is responsible for service request intake, dispatching and flight monitoring of aircraft. At nearly triple the size of their previous space, the new facility allows for increased staffing and operational monitoring - a prime example of the organisation's proactive approach and commitment to the highest levels of safety. The facility is equipped with the latest technology to streamline communication and coordination, ensuring a swift and effective response to every call.

"Our new communications centre embodies the heart of our mission: to be the lifeline of hope for those in their darkest hour. As we continue to grow, our commitment to saving lives remains unwavering, and this expansion underscores our relentless pursuit of excellence in air medical transport," says senior director of transport logistics Rene Bonnett. "With advanced technological innovation and a team of highly skilled professionals, we stand ready to serve with compassion, expertise, and steadfast dedication to our patients."

An additional highlight is the facility's increased training capacity. From onboarding new clinicians to conducting advanced training, this expanded space is dedicated to nurturing the skills and expertise of its highly specialised teams. "This facility exemplifies our unwavering dedication to maintaining the highest standards of care. By providing an environment that fosters learning and innovation, we ensure our team remains at the forefront of lifesaving techniques and practices," says chief clinical officer Casey Seckel.