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GermanyRolls-Royce has strengthened its business aviation services infrastructure in Europe by adding two new members to its global network of authorised service centres. ASCs are an essential element of the Rolls-Royce services portfolio and add to the existing global service capabilities for its growing CorporateCare customer base.
The latest additions of AMAC Aerospace Switzerland AG in Basel and Aero-Dienst in Nuremberg, Germany to the ASC network will both support the Rolls Royce BR710A2-20 engine fleet, which powers several Bombardier Global long-range business jet models.
Robert Werner, vice president, aircraft availability, business aviation, Rolls-Royce, says: “We welcome our new authorised service centre partners in Basel and Nuremberg, which are reinforcing our support infrastructure in Europe. With approximately 4,000 Rolls-Royce powered aircraft in service today, we are the leading engine supplier in business aviation and our customers trust us to deliver outstanding in-service support around the globe. Through our collaboration with the world's most experienced maintenance providers we ensure industry leading service levels for our CorporateCare customers.”
With more than 75 authorised service centres in place with key maintenance providers, Rolls-Royce offers its business aviation customers the largest global service network in the industry. The powerful infrastructure of the ASCs is complemented by on-wing services specialists, who are located at strategic hubs in the USA, Europe, Middle East and Asia, as well as a number of spare parts and lease engine storage locations around the world. CorporateCare customers benefit from faster response times and reduced maintenance time with simplified, streamlined administration wherever they fly.
“Our decades of experience in the area of engine maintenance and our focus on customer needs make a major contribution to our excellent reputation. We offer our customers the highest level of expertise and service with the aim of maximising aircraft availability,” says Aero-Dienst maintenance manager Florian Heinzelmann. “This authorisation as a Rolls-Royce partner for BR710 engines extends the breadth of our mission and allows us to provide additional services to customers throughout Europe. Extensive know-how and regular training provided by Rolls-Royce (LM, BM and troubleshooting) have resulted in the outstanding expertise of our Global team.”
Rolls-Royce has also announced the launch of CorporateCare Flex, a power-as-a-service solution specifically designed for owners and operators of mature Rolls-Royce powered business aviation aircraft.
The new programme builds on the outstanding success of Rolls-Royce CorporateCare and fully aligns the needs of the aircraft operator and engine manufacturer to maximise aircraft operating life. CorporateCare Flex is specifically tailored for business aviation customers seeking economical management of mature aircraft, providing availability but also allowing them to lower the cost of ownership.
Andy Robinson, SVP services, business aviation, Rolls-Royce, says: “At Rolls-Royce we have always been on the forefront of business aviation, listening to the needs of our global customers and providing them with optimised service solutions. CorporateCare Flex extends our excellent service support to aircraft and engines entering the later stages of their life, enabling even more sustainable operations.”