Riverside Aircraft Maintenance has implemented WinAir Version 7 from Ontario-based aviation management software company WinAir, and is using the product daily to track and manage its maintenance activities and maintain inventory control.

Over the past month, the Selkirk, Manitoba-based MRO facility finished migrating its aircraft compliance and inventory data into the aviation management software, completed its role-based end user training and entered the go-live stage of its software implementation under the guidance of WinAir's team. Its successful transition to the software using a fully self-serve express implementation approach proved seamless. Now that this software implementation is complete, Riverside looks forward to improving efficiencies, accelerating processes and maintaining compliance.

Riverside is an AMO founded in 1972. It manages maintenance activities on 40 to 50 small aircraft for commercial and private aircraft owners. Most of these aircraft are floatplanes, consisting of various Cessna models and Viking Air DHC-2s and DHC-3s. Over the years, the company has garnered a reputation across Canada as a go-to facility for reliable maintenance, structural repairs and aircraft storage. The company was struggling with an in-house aviation management software system that a former staff member developed and was no longer supported. It was looking for a cutting-edge solution that could help manage MRO activities, CAMO, work orders, warehouse, licenses, quality and invoicing.

In August 2021, Riverside reached out to WinAir to learn more about its software. After discussions about processes and procedures, it proceeded to demo WinAir Version 7, and also expressed interest in WinAir's document management, production management and tool management functionalities. Since staff from the company had previous experience with WinAir at other aviation operations, there was a strong push from within to choose it over the competition.

In October, Riverside kicked off its software implementation. Because of its staff's familiarity with the product, the executive group decided to move forward with WinAir's self-serve express implementation approach, the most cost-effective option for the company. With this approach, its team followed step-by-step training videos and comprehensive technical documentation to seamlessly transition to the software, including migrating its inventory and compliance data over to the system and completing its aircraft data loading. It completed the implementation in March and is now live with the product.

“We are thrilled with WinAir and our software implementation,” says technical records administrator Jennifer Stangl. “The team at WinAir provided us with all the tools we required to complete a smooth changeover to the new system. We are delighted to have wrapped up this implementation on schedule, and we look forward to becoming more efficient as an operation with the product.”

WinAir business development representative Jason Street adds: “We are delighted that Riverside Aircraft Maintenance has implemented WinAir Version 7. The software will profoundly assist it in improving processes, unifying its workforce and providing enhanced visibility across all departments.”

WinAir is an aviation management software for businesses forecasting growth and seeking a framework to boost overall efficiencies. The product is a modular system that can be obtained in packages for MROs, operators and heli ops, with part sales and all-inclusive options available. Companies can choose from self-serve, full turnkey and hybrid software implementation models. WinAir also offers additional services to accelerate a client's transition to the software, relieve their team of various administrative and technical duties, and save them time so they can focus on their day-to-day business activities.

Since WinAir is a fully scalable product, business owners will never outgrow the software or have to grow into it either. Instead, when new features and functionalities are needed, businesses can upgrade their software bundle to incorporate the newly required items into their package.