Why visit ACE ’25?
On Air Dining revenue has doubled month on month having remained open during COVID-19 and claims to have increased its market share and is trending higher than the London private aviation recovery rate. On Air Dining is an award-winning private aviation in-flight culinary specialist and concierge company based at Stansted and Farnborough airports in the UK.
As catering and hospitality industries are struggling to restart and keep up with demand, On Air Dining improved its operations whilst the country was in lockdown.
“Myself and my fellow shareholders decided on the risky move of investing when the market dropped to ensure our clients continued to receive the product and service we are renowned for. Providing a top-class service to our clients whatever the circumstances is simply our reason for being,” says Daniel Hulme, On Air Catering CEO.
Hulme believed that Farnborough Airport would recover quickly from the pandemic and made the decision to bolster the Farnborough kitchen team, launch the On Air Café in coordination with Farnborough Airport and invest in infrastructure. Having a team in place along with the onsite café has positioned On Air Dining to meet the increase of flights with the relaxation of UK travel restrictions.
On Air Dining started out at Stansted airport over 10 years ago. Hulme made the decision to take advantage of the slowdown in movement to move the operation out of the Diamond Hangar and into the Inflite Jet Centre where it is about to finish expanding the kitchen space.
“It was important to me that we remain open during lockdown to continue to support our customers and crews in their effort to get passengers and supplies safely to their destination. It was most certainly a risk and it has paid off in customer goodwill, an increase in market share and an ability to cope easily with the recent surge in flights,” adds Hulme. “Taking advantage of the slowdown in movements to make improvements across both sites is now proving invaluable. I’m incredibly proud of our success in such a competitive market and feel we are better positioned for continued growth in the post-recovery market.”