Flight department management software provider Flightdocs has announced a new integration with Satcom Direct (SD). The integration will connect Flightdocs' Enterprise Maintenance and Operations platform with intelligent data management system SD Pro&r to support instant, two-way aircraft performance data transfer.

Flightdocs president Greg Heine says: “We're excited to collaborate with SD on this powerful integration. Both of our companies have been delivering leading edge technology to the market for years now. It's great to put our technology together to solve real business problems within flight departments to drive efficiencies, eliminate data errors and enhance operational safety.”

SD's new PostFlight service via SD Pro supports the capture of aircraft flight log times automatically utilising SD's datalink service, FlightDeck Freedom. These metrics are then sent to Flightdocs Enterprise to update the current maintenance status of the aircraft, thus eliminating the need for manual calculations of aircraft total time. Aircraft maintenance data, including aircraft status, upcoming scheduled maintenance and non-routine maintenance (discrepancies, MELs, NEFs, CDLs), can be automatically sent from Flightdocs Enterprise to SD Pro, streamlining key processes for crew, maintenance technicians, schedulers and dispatchers. Customers of Flightdocs and SD can now optimise the products to gather maximum aircraft performance information through the synchronised systems.

“Delivering accurate, near real-time flight log information supports flight department efficiencies while saving time and improving maintenance budget management. As the amount of data generated by aircraft grows, we will continue to develop open architecture solutions that enable users to tailor-make flight operation management systems that suit their individual needs. This new relationship with Flightdocs perfectly demonstrates how integrating complementary systems can bring tangible benefits to the sector,” comments SD president of business aviation Chris Moore.

Flightdocs also announced that it has achieved the Service Organization Controls (SOC) 2 Type 1 certification in accordance with the American Institute of CPAs (AICPA) AT-C section 320, Reporting on an Examination of Controls at a Service Organization Relevant to User Entities' Internal Control Over Financial Reporting. Heine says: “Cyber security is a top priority for our company; protection, security, availability and confidentiality of our customer data is critical to our mission and our customer's mission. SOC certification is the gold standard for SaaS providers. It ensures that our processes, systems and customer data management is of the highest quality.”

CTO Kent Pickard adds: “Here at Flightdocs we have always taken a proactive approach to our security posture and governance. We see the SOC 2 certification as an affirmation of our commitment to our customers and to a security-oriented development process.”

In other news, Flightdocs is integrating with ForeFlight, a Boeing Company. The integration aims to enhance the workflow between schedulers, dispatchers and crew members, creating a seamless transition from flight scheduling to flight planning.

“We are thrilled to continue our strong partnership with FlightDocs, with our ForeFlight offerings being a great example of our ability to jointly deliver integrated products, services and solutions to optimise operations and enhance the user experience of our business aviation customers,” comments William Ampofo, vice president of business, general aviation and OEM services, Boeing Global Services.

“With this integration, teams can take control of their scheduling and flight planning within one, seamless workflow and platform,” adds Pickard. “Conventional workflows that require multiple data entry points, manual copy-and-paste transfer of estimated times and routes to scheduling is a thing of the past. This is innovative technology working for our customers.”

Flightdocs is also partnering with Flight Tax Systems to bring its expertise in tax reporting and compliance directly to Flightdocs Enterprise and the Fd Operations module.

Heine concludes: “At Flightdocs we are continually striving to offer our customers the absolute best in service, expertise and technology. By partnering with Flight Tax Systems, we are able to reduce the burden on the flight department by integrating tools that allow for real time tax designation thus cutting out redundant systems and processes.”