London City airport has been using software from operational management provider Centrik to transform its day-to-day operations, finding that it was the only management system capable of handling the airport’s complex requirements.

From Biggin Hill to Birmingham, London Oxford to Brighton City, airports of all sizes say they have saved time and money while improving the efficiency by using Centrik's solutions.

Director of aerodrome compliance at LCY Lee Russell says: “Centrik puts all of the airport’s safety data at our fingertips, providing every department, every third-party operator and every relevant member of staff with the latest information at all times. It gives us the power to collate and analyse this information in real time, allowing us to track our performance and evidence the effectiveness of our operating procedures.”

Prior to implementing Centrik, London City relied heavily on individuals to file reports or relay relevant operational information via email, while each department had a different system for maintaining and monitoring records.

Centrik has centralised the safety reporting process across the airport, allowing everything to be effectively evidenced through real-time reports and analysis, removing the email or paper chain and improving operational efficiency. Centrik provides London City with a clear, current and concise overview of all pertinent safety information, reports and action points, all accessible via desktop or mobile device.

“Centrik is a complete operational management solution,” concludes Russell. “The more we use the system, the more powerful it becomes – there are levels of functionality we haven’t touched yet, but as we move forward we’ll be sure to explore the system’s full potential.”

See how London City airport is using the system: https://www.youtube.com/watch?v=MBP_y8a1-tg