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Bombardier Aviation
Aircraft

Maintenance Programmes

BAN's World Gazetteer

Canada
The monthly news publication for aviation professionals.

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Bombardier programme facilitates maintenance cost tracking
Smart Services Elite covers cabin system components, landing gear overhaul, scheduled and unscheduled maintenance and mobile response, and offers fixed yearly rate increases for Challenger and Global aircraft.
Smart Services Elite provides genuine Bombardier parts and comprehensive worldwide network support.
Read this story in our November 2023 printed issue.

Bombardier has expanded its cost-per-flight-hour offerings with the introduction of Smart Services Elite, a programme that complements its existing Smart Services portfolio, bringing budget predictability for essential aircraft parts and maintenance costs. It introduces the ultimate cost-per-flight-hour option to customers to track their annual maintenance costs effectively and efficiently. Key additional elements include maintenance cost coverage on major components such as aircraft systems components (scheduled and unscheduled) and landing gear overhaul, parts shipping, technical publications, technical support, a guaranteed flight-hour rate throughout the term, mobile response team (MRT) coverage and more. Select maintenance options on previous cost-per-flight-hour programmes are also included in the Smart Services Elite offering, making it Bombardier's most complete all-encompassing maintenance cost coverage programme.

“Bombardier's Smart Services Elite is the ultimate 'easy button' for our business jet customers when it comes to budget predictability and cost protection for all their maintenance needs,” says Paul Sislian, executive vice president, aftermarket services and strategy. “With Smart Services Elite, customers receive additional peace of mind though added services not previously covered by existing cost-per-flight-hours offerings, providing them with a comprehensive solution for maintenance repair and support.”

With Smart Services Elite, business jet customers can expect the most complete, efficient cost-per-flight hour maintenance option, and the programme is essentially inflation proof. The yearly rate is flat and fixed at an extremely competitive rate, so customers and operators don't play a guessing game when it comes to programme pricing.

And there's also positive news for new aircraft owners; it is available for new purchasers who want to add an efficient, comprehensive maintenance cost protection programme at the time they purchase their aircraft to simplify their business jet ownership experience.

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Leveraging some of the key features of Bombardier's Global family, the Challenger 3500 offers comfort and luxury in the cabin, integrating design and technology innovations. 100 units have now reached customers.