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Camarillo, California-headquartered jet services provider Air 7 has promoted Jenna Fenzke to charter sales manager. In the role she will be responsible for on-fleet sales, brokerage flights, operator relations, department growth and development, in addition to client services and support.
“Jenna has been and continues to be the cornerstone to the success of our charter sales department while maintaining our industry reputation and ensuring Air 7 delivers world class customer service to our colleagues and charter clients,” says COO Cherie Hecker.
Fenzke joined Air 7 in 2014, working as a front desk customer service representative, and quickly transitioned to charter sales where she distinguished herself as a top sales performer. Based on her enthusiasm and capability, she became charter sales lead and dispatcher in 2016, where she earned her FAA dispatch certification and established a reputation for being proactive and thorough in creating a client list that expected and received her customer service and priority handling. With the necessary experience and industry knowledge for charter operations, dispatching, trip quoting, client negotiations, FAA Part 135 and Part 91 regulations, trip logistics and real time problem resolutions, her skills and dedicated efforts have brought her routine client praise and five-star reviews.
“Jenna is well known in the industry as a dedicated problem solver, team leader and customer advocate,” adds Hecker. “Her promotion is well deserved. We believe Jenna's approach and professionalism will be instrumental in growing our charter sales staff while continuing to deliver world class customer service.”
“I am excited and pleased to be chosen for this important role,” says Fenzke. “We are a company that performs at a very high level for every customer and every flight. My goal is to assemble a top tier charter department comprised of professionals who will continue to build Air 7's reputation of flight support, customer service and attention to detail.”
Air 7's offering includes a Camarillo FBO, charter sales, aircraft sales, aircraft management, in-house dispatch and flight operations and hangar filming production facilities.